Non-participating Member Codes: Companies can choose to setup Non-participating Member codes (NP) for members who do not utilize the system, but still need to be tracked in NJUNS. This document explains the process and different options for these types of member codes.
Email Rules Document: This allows a user to setup email rules within their email client to direct the email notifications to deliver to a specific folder or automatically sort through them to only receive the notifications you need.
Creating a PT Ticket Quick Guide: This document is a quick reference guide to creating a Pole Transfer ticket type. See the User Guide for more details.
Updating a PT Step Quick Guide: This document shows a couple of ways to update steps once the work is completed in the field.
Creating a PA Ticket Quick Guide: This document is a quick reference guide to creating a Pole Attachment ticket type. See the User Guide for more details.
Using Filters to Search for tickets: This document explains how to use the filters in NJUNS for searching tickets.
Changing the Owner on a Ticket: This short document shows how to update the Owner on an NJUNS ticket.
Changing the Step Member on a Ticket: This short document shows how to change the step member on a ticket.
Changing the Assigned Member on a Pole Attachment Ticket: This short document shows how to update the NTG (Assigned Member) on an Attachment Request – PA ticket.
Creating a Dispute (Resolving & Canceling): This document shows how to create a dispute and how to resolve or cancel it.
Mapping Quick Guide: This document explains how to use the mapping features in NJUNS. Maps are also explained in the User Guide.
Company Asset import: This document explains how to upload assets into the NJUNS database. The same information is in the User Guide.
Import-Export Tool Reference Guide: This document explains how to use the import feature. Not every user is assigned this role and should be requested to firstname.lastname@example.org if needed.
NJUNS Best Practices: This document covers information that is provided during the Best Practices training.
Oversize Load User Guide: This document explains how to create and/or update an Oversize Load ticket in Georgia.
Ticket Type Definitions: This document provides some example definitions for Ticket Types.