NJUNS User Group Meeting – November 6, 2019

The next NJUNS User Group meeting is scheduled for Wednesday, November 6 at 2:00 PM EST. Register here: NJUNS User Group Meeting – Nov 6, 2019 Topics to be covered will be: Statistics for the year FAQ’s received in support – we will discuss the most common questions sent to support Send any questions you have

NJUNS updates for Monday, September 9, 2019

NJUNS is releasing some updates that will be available on Monday, 9/9/2019. Private Property, Pre-Existing, and Zip Code will be added to the Asset1 Panel on the main screen.  These fields will be read only just like the other fields located here and can only be updated from Poles/Assets. The dashboard can be opened in

Q2 User Group Meeting – June 18, 2019

The quarterly user group meeting will be on Tuesday, June 18, 2019 with two sessions available. (10 AM & 1 PM EST) Topics to be covered: Updating the Ticket Creator Updating the Ticket Type Geo-coding Field Completion Date Yearly Statistics Future updates/enhancements Register here:  https://attendee.gotowebinar.com/rt/6975007496614206978 Email support@njuns.com for any suggestions.

NJUNS Updates – May 2019

NJUNS is applying updates on Friday, May 10 starting at 8:30 PM EST. Click here for the details: May2019 Updates Ticket number will be displayed on the header instead of TicketID The Ticket Creator can be changed to another code within the same company The Ticket Type can be changed after the ticket has been created

Data Grid Options are available

Click here for a print out of this information. The Option 1, 2, and 3 fields are available to be added to the data grid. They represent something different depending on the ticket template. Default: (all states except the ones listed below) Option1: JobID Option 2: Serving Area Option 3: Location In New York: Option

March 2019 User Survey

The survey is now closed. Thank you to all who participated. The results are posted here: March 2019 Survey Results

Q1 User Group Meeting – Jan 24, 2019

Sign up today for the Q1 NJUNS User Group Meeting. There are two options available: https://attendee.gotowebinar.com/rt/5195703010094284290

Ticket Update Coming Soon

Coming soon (Dec 17th) – The main screen of an NJUNS ticket will now display the house number, street1, cross street, latitude, and longitude fields for the first pole/asset on the ticket. These fields are read only and must be entered under the Pole/Asset tab as normal. Note: This is for PT ticket templates.   Click

Training Link

Make sure to visit Training for the most up to date Users Guide, Training Videos, and Best Practices. Some Best Practices documents recently added include: How to update the owner of a ticket How to update the step member on a ticket How to change the Assigned Member on a Pole Attachment Ticket Also visit

Important!! NJUNS2018 is here

NJUNS2018 will be live on Monday, September 17.  The system will be shut down starting at 8:00PM EST on Thursday, September 13 to begin the migration/upgrade process. Check the NJUNS2018 link from the website for more information.