New York State User Meetings
New York User Group Meetings 2014-2016
State User Meetings resumed in 2021
October 2021 Presentation | Recording (starts around 2:00)

New York Board of Directors
Richard Peshkur – Verizon
richard.a.peshkur@verizon.com
631-206-7525
Paul Smith – Consolidated Edison
smithpa@coned.com
914/789-6816

New York Priority Codes (Revised 4/11/19)

NY NJUNS Advisory Board

Priority Code Description
1 Emergency – company has 24 hours from time of notification to respond
2 External Affairs, Municipality, large area complaints
3 Relocation
4 Routine
5 Single Customer complaints

Download a list of New York Priority Codes here.

 

About New York

New York Sponsors
Central Hudson Gas & Electric, Consolidated Edison, Frontier Communications, Long Island Power Authority, National Grid, NYSEG, NYSTA, Orange & Rockland, RG&E and Verizon

PT+ Statistics

Created Closed Tix w/ Steps Completed
2012 496 122 265
2013 15,131 2,190 10,530
2014 21,817 6,338 21,401
2015 23,114 6,163 30,499
2016 40,020 11,551 54,325
2017 36,890 16,725 57,551
2018 47,121 43,963 85,564
2019 39,540 57,474 103,180
2020 44,614 31,188 72,055
2021 50,095 33,619 83,499

PA Statistics

Created Closed
2017 321 68
2018 416 26
2019 537 298
2020 577 239
2021 397 132