New York State User Meetings
January 2014 Meeting Minutes
July 2014 Meeting Minutes
February 2015 Meeting Minutes
August 2015 Meeting Minutes
February 2016 Meeting Minutes
August 2016 Meeting Minutes
New York Board of Directors
Richard Peshkur – Verizon
richard.a.peshkur@verizon.com
631-206-7525
Maria Dey – PSEG
Maria.Dey@pseg.com
516-949-7095
New York Priority Codes (Revised 4/11/19)
NY NJUNS Advisory Board
| Priority Code | Description |
| 1 | Emergency – company has 24 hours from time of notification to respond |
| 2 | External Affairs, Municipality, large area complaints |
| 3 | Relocation |
| 4 | Routine |
| 5 | Single Customer complaints |
Download a list of New York Priority Codes here.
About New York
New York Sponsors
Central Hudson Gas & Electric, Consolidated Edison, Frontier Communications, Long Island Power Authority, National Grid, NYSEG, NYSTA, Orange & Rockland, RG&E and Verizon
PT+ Statistics
| Created | Closed | Tix w/ Steps Completed | |
| 2012 | 496 | 122 | 265 |
| 2013 | 15,131 | 2,190 | 10,530 |
| 2014 | 21,817 | 6,338 | 21,401 |
| 2015 | 23,114 | 6,163 | 30,499 |
| 2016 | 40,020 | 11,551 | 54,325 |
| 2017 | 36,890 | 16,725 | 57,551 |
| 2018 | 47,121 | 43,963 | 85,564 |
| 2019 | 39,540 | 57,474 | 103,180 |
PA Statistics
| Created | Closed | |
| 2017 | 321 | 68 |
| 2018 | 416 | 26 |
| 2019 | 537 | 298 |
