The option fields are now available in the Ticket data grid. Below explains what they represent.

Default users (all states except the ones listed below)
Option1: JobID
Option 2: Serving Area
Option 3: Location

In New York:
Option 1: ElcoJPPJUAEONNumber
Option 2: Permits
Option 3: PreExisting

Option 1: TelcoPoleNumber
Option 2: Set Date
Option 3: N/A

In Pennsylvania:
Option 1: PoleOwnerJobID
Option 2: JointUseCompanyJobID
Option 3: WireCenter