Massachusetts User Meetings
MA/RI User Group Meetings 2015-2016
State Group Meetings resumed in 2021
May 2021: Presentation | Recording
March 2022: Presentation | Recording
Sept 2023: Presentation | Recording
Massachusetts Board of Directors
Keith Caribo – UNITIL
caribo@unitil.com
978-353-3263
Anh Trang – Eversource Energy
anh.trang@eversource.com
617/541-7738
Massachusetts Priority Codes
1 - High - Non Imminent safety/clearance, Underground projects, Customer complaints, fast track
2 - Routine - New business overhead projects, system upgrade/improvement, transfers, road widening, relocation, pole change out
3 - Low - Future civic improvement projects, future system improvement
4 - Damage - Motor Vehicle/Property
5 - Make Ready - Reimbursable, Cable Fiber, etc.
6 - Misc.
Download a list of Massachusetts Priority Codes here.
About Massachusetts
Massachusetts Sponsors
Eversource, Fitchburg Gas and Electric, National Grid and Verizon
PT+ Statistics
| Created | Closed | Tickets with Steps Completed |
|
| 2015 | 190,191 | 16,173 | 40,038 |
| 2016 | 14,056 | 14,308 | 33,437 |
| 2017 | 11,743 | 17,470 | 29,544 |
| 2018 | 13,947 | 25,022 | 34,746 |
| 2019 | 14,386 | 17,754 | 25,134 |
| 2020 | 12,954 | 13,793 | 20,096 |
| 2021 | 10,554 | 11,194 | 18,267 |
| 2022 | 10,191 | 10,388 | 18,042 | 2023 | 11,504 | 11,191 | 20,830 |
