Massachusetts User Meetings
May 2015 Meeting Minutes
October 2015 Meeting Minutes
May 2016 Meeting Minutes
November 2016 Meeting Minutes
Massachusetts Board of Directors
Keith Caribo – UNITIL
caribo@unitil.com
978-353-3263
David O’Brien – Eversource Energy
david.obrien@eversource.com
617-541-6286
Massachusetts Priority Codes
1 – High – Non Imminent safety/clearance, Underground projects, Customer complaints, fast track
2 – Routine – New business overhead projects, system upgrade/improvement, transfers, road widening, relocation, pole change out
3 – Low – Future civic improvement projects, future system improvement
4 – Damage – Motor Vehicle/Property
5 – Make Ready – Reimbursable, Cable Fiber, etc.
6 – Misc.
7 – Open
8 – Defective Poles
Download a list of Massachusetts Priority Codes here.
About Massachusetts
Massachusetts Sponsors
Eversource, Fitchburg Gas and Electric, National Grid and Verizon
PT+ Statistics
Created | Closed | Tickets with Steps Completed |
|
2015 | 190,191 | 16,173 | 40,038 |
2016 | 14,056 | 14,308 | 33,437 |
2017 | 11,743 | 17,470 | 29,544 |
2018 | 13,947 | 25,022 | 34,746 |
2019 | 14,386 | 17,754 | 25,134 |
2020 | 12,954 | 13,793 | 20,096 |