Massachusetts User Meetings
MA/RI User Group Meetings 2015-2016
State Group Meetings resumed in 2021
May 2021 Presentation | Recording

Massachusetts Board of Directors
Keith Caribo – UNITIL
caribo@unitil.com
978-353-3263

Anh Trang – Eversource Energy
anh.trang@eversource.com
617/541-7738


Massachusetts Priority Codes

1 - High - Non Imminent safety/clearance, Underground projects, Customer complaints, fast track
2 - Routine - New business overhead projects, system upgrade/improvement, transfers, road widening, relocation, pole change out
3 - Low - Future civic improvement projects, future system improvement
4 - Damage - Motor Vehicle/Property
5 - Make Ready - Reimbursable, Cable Fiber, etc.
6 - Misc.

Download a list of Massachusetts Priority Codes here.

Massachusetts & Rhode Island Users Guide


About Massachusetts

Massachusetts Sponsors
Eversource, Fitchburg Gas and Electric, National Grid and Verizon 


PT+ Statistics

Created Closed Tickets with Steps Completed
2015 190,191 16,173 40,038
2016 14,056 14,308 33,437
2017 11,743 17,470 29,544
2018 13,947 25,022 34,746
2019 14,386 17,754 25,134
2020 12,954 13,793 20,096
2021 10,554 11,194 18,267