NJUNS Training Videos

If you have a request for a video topic, please email it to support@njuns.com.  Review the User Guide and Best Practices documents if the videos do not help.

Please note, some updates may have changed the way the ticket appears in these videos. Ex. The Asset1 panel was added after these videos were made, however the functionality is the same as shown in the video.

Searching for Tickets by Ticket or Pole Number (CC available)

 

How Do I find my Tickets? (Using the Filters)

 

Creating a PT Ticket (CC available)

 

Updating a PT Step (includes reopening and disputing a step, resolving or canceling a dispute)

 

Creating a PA Ticket