Non-participating Member Codes: Companies can choose to setup Non-participating Member codes (NP) for members who do not utilize the system, but still need to be tracked in NJUNS. This document explains the process and different options for these types of member codes.
Email Rules Document: This allows a user to setup email rules within their email client to direct the email notifications to deliver to a specific folder or automatically sort through them to only receive the notifications you need.
Creating a PT Ticket Quick Guide: This document is a quick reference guide to creating a Pole Transfer ticket type. See the User Guide for more details.
Updating a PT Step: This short document will explain how to update steps.
Creating and Resolving a Dispute: This document explains how to dispute a step and resolve or cancel it as needed.
Creating a PA Ticket Quick Guide: This document is a quick reference guide to creating a Pole Attachment ticket type. See the User Guide for more details.
Using Filters to Search for tickets: This document explains how to use the filters in NJUNS for searching tickets.
Changing the Owner on a Ticket: This short document shows how to update the Owner on an NJUNS ticket.
Changing the Step Member on a Ticket: This short document shows how to change the step member on a ticket.
Changing the Assigned Member on a Pole Attachment Ticket: This short document shows how to update the NTG (Assigned Member) on an Attachment Request - PA ticket.
Mapping Quick Guide: This document explains how to use the mapping features in NJUNS. Maps are also explained in the User Guide.
Tips for running a PT+ Next to Go Report: - This short document explains how to run the next to go report for multiple member codes easily.
Company Asset import: This document explains how to upload assets into the NJUNS database. The same information is in the User Guide.
Import-Export Tool Reference Guide: This document explains how to use the import feature. Not every user is assigned this role and should be requested to support@njuns.com if needed.
Printing a Ticket or Tickets: This document shows how to print one or multiple tickets.
Adding a Comment or File Attachment: This document explains how to add a comment or file attachment to a ticket.
NJUNS Best Practices: This document covers the material in the Best Practices Training.
Oversize Load User Guide: This document explains how to create and/or update an Oversize Load ticket in Georgia.
Ticket Type Definitions: This document provides suggestions for which type of ticket to select when creating a ticket.
Make-Ready Tickets: This document explains the process for creating a ticket type of Make-Ready.
Security: This document explains how the security in NJUNS works.
